How we look after your information
What you share with us is personal. Here, in plain words, is what we collect, why, who sees it and how long we keep it.
Last updated: November 2026What we collect
Your name, contact details and date of birth; details of your surgery and hospital; and the answers you give in your questionnaire about your health, lifestyle, symptoms and wellbeing.
Why we use it
To understand your health before surgery and support you with coaching and guidance to help you feel as ready as possible. We only collect what we need for this.
We use your information because you’ve given us your consent. You can withdraw it at any time.
Who we share it with
Your surgeon and hospital team, when needed to support your care — especially if anything you tell us may be clinically significant or suggests a risk of harm.
Hospital coordinators can see whether you’ve completed your questionnaire, but not your answers. We never sell your data or use it for advertising.
Who is responsible for your data
Beyond Surgery Ltd is the data controller for the information you give us. For any question about your data, email hello@beyondsurgery.co.uk.
Our legal basis
Under UK GDPR, we use your information because you have given us your consent. Information about your health is special category data, and we use it only with your explicit consent. You can withdraw your consent at any time.
How long we keep it
We keep your information securely for 12 months, after which it’s permanently deleted.
Keeping it up to date
Please let us know in the app if your surgery date changes, or if anything changes clinically — for example, if you start a new medication — so we can keep supporting you safely.
Coaching, not clinical care
Beyond Surgery is a coaching programme. It isn’t designed for clinical diagnosis or treatment, and doesn’t replace advice from your surgical team, GP or other healthcare providers.
Your rights
Under UK GDPR you can ask to see the information we hold about you, ask us to correct or delete it, or withdraw your consent at any time. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office (ico.org.uk).
Contact us
Email us at hello@beyondsurgery.co.uk — we’re always happy to help.